PIH Health Physicians Honored for High-Quality, Affordable, Patient-Centered Care

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October 30, 2019
Integrated Healthcare Association’s 2019 Excellence in Healthcare Award
Recognizes Physician Organizations for Achieving Top Marks Simultaneously
on Quality, Patient Experience and Cost
Whittier, Calif. (October 30, 2019) – PIH Health Physicians was one of just 28 physician organizations statewide to receive the 2019 Excellence in Healthcare Award from the Integrated Healthcare Association (IHA) for top performance on clinical quality, patient experience and cost measures.
A key component of IHA’s statewide Align. Measure. Perform. (AMP) program, the Excellence in Healthcare Award recognizes physician organizations that perform in the top 50 percent in all three major AMP areas: clinical quality, patient experience and total cost of care.
Of the nearly 200 physician organizations statewide participating in the Align. Measure. Perform. program, fewer than 1 in 5 attained Excellence in Healthcare Award performance standards for 2019, based on AMP results for measurement year 2018. The award was presented on October 30 at IHA’s Annual Stakeholder Meeting.
“We are proud to be recognized for improving healthcare quality, making sure patients have a good care experience and working to keep care affordable,” said Roberto Madrid M.D., vice president of Medical Operations, PIH Health Physicians. “This recognition reflects the dedication of our physicians, advance practice professionals, nurses, staff, leadership team and Board members to provide high-quality healthcare to our community.”
IHA President and CEO Jeff Rideout, M.D. commended the top performers, saying, “IHA is proud to recognize physician organizations that are truly leading the way to high-quality, affordable, patient-centered care.”
About PIH Health
PIH Health is a nonprofit, regional healthcare network that serves approximately 2.5 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier and PIH Health Hospital - Downey and features 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology for both PIH Health Hospital - Whittier and PIH Health Hospital - Downey. Healthgrades®, the leading online resource for information about physicians and hospitals, recently honored PIH Health Hospital - Whittier with the 2019 America’s 250 Best Hospitals Award and for the fifth consecutive year, the Outstanding Patient Experience Award (2015-2019). PIH Health invests millions each year in community education and free and low-cost services to support those with the greatest need. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.