Medical Sheltering, 211, Incident Report & Social Media Toolkit

  • Share:
March 31, 2020
March 30, 2020
Los Angeles County Joint Information Center - COVID-19


      Medical Sheltering, 211, Incident Report  & Social Media Toolkit

The County of Los Angeles is regularly updating resources on COVID-19 and offers today's update in an effort to keep you and yours informed. Please share the following up-to-date information:
Medical Sheltering Underway
LA County is standing up approximately 2,000 medical sheltering beds for LA County residents who either have been exposed to COVID-19 or who health authorities have determined need to self-isolate (or self-quarantine) but cannot do so in their own home. 
So far, LA County efforts include:
  • More than 900 medical sheltering beds now available for people in need;
  • More than 1,000 beds to be added by the end of the week;
  • At this time, medical sheltering has been set up at approximately eight locations, including the following locations: Dockweiler Beach; Martin Luther King, Jr. Recuperative Care Center; and, several hotels located throughout the County including in downtown Los Angeles, near Los Angeles International Airport, Lancaster, Pomona, Sherman Oaks and Van Nuys 
If you are a hotel or motel operator interested in partnering with the County, and are willing to provide your facility as a COVID-19 medical shelter, please visit We have created this website to quickly identify and engage interested hotel/motel operators in the COVID-19 response. 
211 LA County is a team of devoted community resource experts committed to providing LA County residents with accurate, timely, and trusted information on the COVID-19 health crisis. Before making that 211 call, we want to help you save time with this quick guide on the Do's and Don'ts of 211 LA County:
211 can help with...
  • Information on COVID-19: symptoms, spread, disinfecting
  • Questions about the "Safer At Home" Health Order
  • Guidance for Employers, Businesses, Workers, Medical Professionals, and
    Service Provider
  • Referrals to sign up for health insurance or find a clinic if you don’t already have a
    medical provider
  • Referrals to food pantries, food distribution sites/programs, or CalFresh food benefits if you are struggling financially to purchase food
  • Shelter referrals, motel vouchers for homeless families only, and eviction
    moratorium inform
  • Information on County services
  • Referrals to health, human, and social services and supports - please note service
    hours and delivery is changing
  • Reporting an act of hate or bullying motivated by country of origin, race, religion,
    gender, sexual orientation
211 cannot help with...
  • Requesting a COVID-19 test or testing kit
  • Requesting an exemption from the Safer at Home Health Order
  • Requesting or ordering masks, sanitation supplies or medical supplies, or accepting donations of these supplies
  • Screening/testing for COVID-19 symptoms or admission to a clinic, hospital, or
    quarantine center (contact your doctor, medical or clinic provider)
  • Locations to purchase groceries or meals (grocery stores are restocking, and many
    restaurants are open for pick up or delivery)
  • Booking hotel rooms at the Fairplex or any other hotel/quarantine housing
  • Direct connection to County officials or Department of Public Health
  • Lists of services and providers 
  • Filing a police report, or reporting a dispute or crime not motivated by discrimination of a protected class
Of course, you can also visit to learn more about how 211 LA County can help.
Incident Report
The following is a high level summary of today's L.A. County Emergency Operations Center's COVID-19 disaster efforts. Click here to view.
Social Media Toolkit
Don't forget! We are regularly updating our ready-to-use COVID-19 content for a variety of social media platforms. Please share trusted information from our Social Media Toolkit with your family, residents and community partners.

Additional Resources
The County of Los Angeles appreciates your continued partnership in responding to COVID-19 questions and needs of residents. For additional information, please visit:
Los Angeles County Joint Information Center - COVID-19