Business Success in a Pandemic World
Business Success in a Pandemic World
• How to pivot and embrace the new ‘Way of Shopping’
• What services and delivery options need to be offered
• Why consistent and planned social media is a must
• Selling through social media, FaceTime, Facebook Live, and over the phone
• Creating an omni experience for customers
• Importance of extended hours and safety marketing
• New staff roles, expectations, and training
• The purpose of creating bundles, especially ‘now
About Barbara Wold
Barbara Wold is an internationally known speaker and authority to the retail, consumer, tourism, and hospitality industries. More than 40 years of firsthand experience in executive and sales management, marketing, and repositioning have made Ms. Wold a sought after speaker. Barbara is an authority on building business through customer-driven strategy and maximizing human assets. Her areas of expertise include customer experience, marketing strategy, consumer buying patterns, building business relationships, image, sales and service quality, public relations, redevelopment, and tourism, which truly make Wold a master. Ms. Wold is a highly polished speaker, her presentations are dynamic, content-rich, humorous, and to the point. She has the ability to captivate audiences with her stories, as she inspires, motivates, and educates. Barbara’s thought-provoking ideas will renew your group’s enthusiasm while keeping your organization motivated and enlightened long after she's left the floor. With Barbara Wold, you'll never get a canned presentation. She researches your distinctive organization, then custom-creates a presentation to address your every need. Whether you need a keynote presentation, a three-hour workshop, or a day-long, roll up your sleeves kind of session, you need Barbara Wold. Barbara also works with many downtowns and cities that are going through revitalization in an effort to boost their economic viability. She helps them understand that as the composition of American households continue to shift, so will the mix of retail, in order to succeed and connect to neighboring communities. Ms Wold also works with airport revenue, the airlines, duty-free, state tourism conventions, and travel professionals. In an average year, Ms. Wold presents over 60 speeches around the globe and has wowed" over 950,000+ people from 49 of the United States, Puerto Rico, Guam, Canada, Mexico, Singapore, China, Hong Kong, Philippines, Japan, Indonesia, Malaysia, India, Colombia, Brazil, Venezuela, and the United Arab Emirates. Barbara is also a representative for the International Council of Shopping Centers (ICSC). Barbara never speaks behind a podium, never bores an audience, she is funny, inspiring, and a great storyteller. Plus, she always shows your attendees an entirely new way to do businesses that no other speaker has ever shown them.
Date and Time
Monday Dec 7, 2020
10:00 AM - 1:00 PM PST
Monday, December 7, 2020
10 a.m. to 11 a.m.
Location
Online via Zoom
Fees/Admission
Free & open to all!
Contact Information
Whittier Chamber
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